Due to the nature of Bespoke manufacturing, My Unique Artifacts does not offer any refunds on items made specifically for you. We do however offer the required alterations to ensure the final specifications. If the alterations occur due to a change of style from what was previously discussed then the alterations will be charged extra. Any balance owed on the order must be paid on delivery before proceeding to alterations. 

1. Conditions Applicable

1.0) By ordering, and payment of a product, you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

1.1) These conditions shall apply to all contracts, or bill of sale by My Unique Artifacts or Best in Class LLC., to the Client to the exclusion of all other terms and conditions including any terms and conditions which the Client may purport to apply under any purchase order confirmation of order or similar document.

1.2) All orders for Goods shall be deemed to be an offer by the Client to purchase Goods following these Conditions.

1.3) Acceptance of these Goods shall be deemed conclusive evidence of the Client's acceptance of these Conditions.

1.4) Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be not applicable unless agreed in writing or outlined within the terms and conditions page of this website, or by My Unique Artifacts or Best in Class LLC.

1.5) Right of Refusal – Steve Pariani and/or his associates reserve the right to refuse service to any patron or party of any patron at any time.

1.6) Nothing in these Terms and Conditions shall affect the statutory rights of any consumer.

2. DEFINITIONS

2.0) Definitions and Interpretations. In these Conditions the following words and expressions shall have the following meanings unless inconsistent with the context:

2.1) ‘The Goods’ means the goods specified in the estimate, invoice, or letter provided by My Unique Artifacts or Best in Class LLC to the Client.

2.2) ‘The Client’ means the party or parties placing the order for the Goods with MUA or Best in Class LLC

2.3) ‘The Seller’ means My Unique Artifacts or Best in Class LLC and its representatives.

3. THE PRICE AND PAYMENT

The Client shall have a cooling off period of 24 hours from when payment has been taken to amend the goods after which time there shall be no cancelation of order.

4. THE GOODS

4.0) The quantity and description of the Goods shall be set out by the Seller on Acknowledgement of order.

4.1) We try to have the stock available at all times, within our supplier, but this is not always possible. Should there be a delay with your order we shall telephone or e-mail giving you an estimated delivery date. 

4.2) We will, at our discretion, provide a small sample piece of our products for genuine requests. 

We reserve the right not to send out sample pieces.

5. WARRANTIES AND LIABILITY

The Seller warrants that the Goods will at the time of delivery correspond to the description given by The Seller. All other warranties, conditions or terms relating to fitness for purchase, merchantability or conditions of the Goods and whether implied by Statute, Common law or otherwise are excluded. The Seller may from time to time make changes in the specification or description of the Goods which are required so as to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness of the Goods.

6. DELIVERY OF THE GOODS

6.0) Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Client or any other person or Company arising directly or indirectly out of any failure to meet any estimated delivery date.

6.1) Delivery of the Goods shall be made at the discretion of the Seller either at the Seller’s premises or at an address notified by the Client to the Seller. The Client shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. The risk in the Goods shall pass upon delivery being made or upon tender for delivery.

7. ACCEPTANCE OF THE GOODS

7.0) The Client shall be deemed to have accepted the Goods 24 hours after delivery to the Client.

7.1) After acceptance the Client shall not be entitled to reject Goods which are not in accordance with the contract.

8. TITLE AND RISK

8.0 The Seller remains the owner of the Goods affected by the Contract until the Seller has been paid in full for such Goods.

8.1 If the Client is a consumer and properly rejects any of the Goods immediately upon payment and shall notify the Seller within 24 hours of payment, if the Goods are damaged or do not comply with the Contract, the Client shall nonetheless pay the full price for such Goods unless the Clients promptly gives notice of rejection to the Seller and at the Client’s cost returns the Goods to the Seller in good condition.

8.2 In the case of any other sale the Client shall inspect the Goods immediately upon receipt and shall notify the Seller within 24 hours of delivery if the Goods are damaged or do not comply with any of the Contract. If the Client fails to do this he is deemed to have accepted the Goods.

8.3 Payment of products or services, in partial or full is acceptance of MUA Terms and Conditions.

8.4 The Goods shall be at the Client’s risk as from delivery or tender of delivery.

9. COMPLAINTS, RETURNS, & REMEDIES OF BUYER

9.0) We hope that you will be pleased with our products. Should you have a complaint please feel free to e-mail or call us. We will acknowledge your complaint within 7 days and do our best to resolve the problem.

9.1) Bespoke Items: We cannot accept returns of bespoke items unless they are defective in some way beyond our normal working tolerances. A color difference is not a defect. We strongly suggest that you request a sample piece before ordering a design.

9.2) Please note that all of our products are made to a manufacturing tolerance which in most cases is within 1-2%.  If you are unsure of whether this will be suitable for your requirements we suggest that you take this tolerance into account and order oversized to compensate for this.

9.3) If an item is damaged in transit please reject the delivery and inform us within 24 hours.

9.4) Shortages must be reported immediately. If not reported within 48 hours from delivery we cannot send replacements.

9.5) Where the Client rejects and Goods then the Client shall have no further rights whatever in respect of the supply to the Client of such Goods or the failure by the Seller to supply Goods which conform to the contract of sale.

9.6) Where the Client accepts or has been deemed to have accepted any Goods then Seller shall have no liability whatever to the Client in respect of those Goods.

9.7) The Seller shall not be liable to the Client for late delivery of the Goods.

9.8) The Seller shall be under no liability whatever to the Client for any indirect loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by the Seller of this contract.

9.9) Limits of Alterations – My Unique Artifacts limits to cover the cost of the alteration up to no more than 10% of the original cost of the artifact's or total order value.

9.10) Under no circumstances shall the liability of the Seller exceed the price of the Goods.

10. PROPER LAW OF CONTRACT

This contract is subject to the law of the State of Colorado and The United States of America and all disputes arising there under shall be subject to the exclusive jurisdiction of the courts of El Paso County.

11. PRIVACY POLICY

We do not store your financial information (credit/debit card numbers).